If you’ve ever wondered, “What should I say to customers when they walk up to my booth?”—you’re not alone! This question comes up often in vendor communities, and it’s a good one. Connecting with customers through conversation is key to creating a warm, memorable experience—and it can help turn curious browsers into loyal buyers.
To help, we’ve put together a list of conversation starters and talking points that work well across a wide range of vendor types, whether you’re selling handmade goods, baked treats, boutique items, wellness products, or something totally unique.
Try these out at your next event:
General Icebreakers
- “Hi there! Have you been to this market before?”
- “Welcome! Are you shopping for anything in particular today?”
- “Feel free to take a look around—let me know if you have any questions!”
Product-Focused Prompts
- “Would you like to sample/try/touch this?” (if applicable)
- “This item has a fun backstory—want to hear it?”
- “We just launched this product—would you like a sneak peek?”
- “Did you know [insert interesting fact] about how this is made or sourced?”
- “Which colors/scents/flavors/styles are your favorite?”
Building Connection
- “We love chatting with fellow [foodies/crafters/fashion lovers/etc.]—what are you into?”
- “Thanks for supporting small and local businesses—it really means a lot!”
- “Every purchase helps us keep doing what we love—thank you!”
- “We’re always happy to do custom orders—have something in mind?”
Encouraging Continued Engagement
- “We’re offering a show special today—want to hear about it?”
- “Would you like to join our email list for updates and deals?”
- “You can find us on social media if you want to keep in touch!”
- “If you liked this, you might also like [another item or booth highlight].”
Use the ones that feel most natural for your style and product—practice a few, mix them up, and see which ones help spark conversations. The more people feel seen and welcomed, the more likely they are to remember you.
Here’s to great conversations and even better market days!
Have a question for the booth boss? …..
